[rt-users] Bug with clearing "Enter one value" custom field types?

[Ruslan U. Zakirov]

Report bug to rt3.fsck.com (guest/guest) or better patch.
Use "space" char as workaround.
		Ruslan.
Patrick LeBoutillier wrote:
> Hi all,
> 
> I have created a CustomField of type "Enter one value" in a specific
> queue. When I set a value for that field for a specific ticket, all is
> well.
> 
> But when I try to clear the value (emptying the text widget in the web
> page), the value returns unchanged.
> 
> I've peeked around in lib/RT/Interface/Web.pm, sub
> ProcessTicketCustomFieldUpdates, and the code doesn't seem to be able to
> support this:
> 
>                 my @values =
>                   ( ref( $ARGSRef->{$arg} ) eq 'ARRAY' )
>                   ? @{ $ARGSRef->{$arg} }
>                   : split /\n/, $ARGSRef->{$arg} ;
>                 if ( ( $arg =~ /-AddValue$/ ) || ( $arg =~ /-Value$/ ) )
> {
>                     foreach my $value (@values) {
>                         next unless length($value);
>                         my ( $val, $msg ) =
> $Ticket->AddCustomFieldValue(
>                             Field => $cf,
>                             Value => $value
>                         );
>                         push ( @results, $msg );
>                     }
>                 }
> 
> If the value is "", @values is an empty list and the whole thing is
> skipped.
> 
> Any ideas?
> 
> 
> Patrick
> 
> 
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