[rt-users] RT-Attach-Message

[Chris Ridd]

The April 13 2003 draft of the manual notes that the "latest" version of RT
supports the inclusion of original messages as attachments instead of
inline.

I tried changing the autoreply template so that the heading was just:

RT-Attach-Message: yes
Subject: AutoReply: {$Ticket->Subject}

I removed the trailing {$Transaction->Content()} stuff because I didn't want
the content twice.

Unfortunately the autoreply messages do not contain the original message as
an attachment. Since the content is also no longer inline, I assume the
template's being used correctly. No errors are being logged by RT.

Has anyone else tried this feature? Successfully? ;-)

Cheers,

Chris