[rt-users] RT3: Statistics not plotting graphs (fwd)

[David M Dennis]

The kfh/RT/Statistics3-0_1_3.tgz at anonftp.mqsoftware.com that I just got did
not have a README....

Does it install into {RT}/local ?

Should I rm the Statistics v0.1.1 first ?

+-------------------------
+ Dave Dennis
+ Seattle, WA
+ dmd at speakeasy.org
+ http://www.dmdennis.com
+-------------------------

On Tue, 16 Mar 2004, Kelly F. Hickel wrote:

> Yep, but I believe the readme in the newer version specified a newer
> GD::Graph.....
>
> BTW, I didn't write it, Harald did, but he passed it on to me awhile
> back...
> -Kelly
>
> > -----Original Message-----
> > From: David M Dennis [mailto:dmd at speakeasy.org]
> > Sent: Tuesday, March 16, 2004 7:56 PM
> > To: Kelly F. Hickel
> > Cc: Chad Waters; rt-users at lists.bestpractical.com
> > Subject: RE: [rt-users] RT3: Statistics not plotting graphs (fwd)
> >
> > GD::Graph was the 1.43 that the Statistics3 v1.1 README mentioned.
> > If that should be newer, the README has to reflect that.
> > Not everyone spends hours a day successfully extracting information
> > out of the RT archives.  I know it might come as a shock to some...
> >
> > +-------------------------
> > + Dave Dennis
> > + Seattle, WA
> > + dmd at speakeasy.org
> > + http://www.dmdennis.com
> > +-------------------------
> >
> > On Tue, 16 Mar 2004, Kelly F. Hickel wrote:
> >
> > >
> > >
> > > > -----Original Message-----
> > > > From: Chad Waters [mailto:chad at waterz.net]
> > > > Sent: Tuesday, March 16, 2004 5:27 PM
> > > > To: rt-users at lists.bestpractical.com
> > > > Subject: Re: [rt-users] RT3: Statistics not plotting graphs (fwd)
> > > >
> > > > I got farther then him...
> > > >
> > > > All the graphs show except the scatter plot (last one).
> > > >
> > > > I'm getting this error:
> > > > The image
> > > >
> > >
> \x{201C}https://helpdesk.x.com/rt/Statistics/TimeToResolve/Elements/Char
> > > t?
> > > >
> > >
> x_labels=0,,,2,,,15,,,,,23,,,,,,42,longer&marker_size=1&data1=4,3,2,2,1,
> > > 2,
> > > > 3,1,1,1,1,1,1,1,1,1,1,1,12\x{201D} cannot be displayed, because it
> > > > contains errors.
> > > >
> > > > That's GD::graph 1.43-1 (from debian unstable libgd-graph-perl)
> > > > and the Statistics3 tarball from the contrib download page.
> > > >
> > > There's a newer version of statistics, the post describing it is
> here:
> > > http://lists.fsck.com/pipermail/rt-users/2004-January/019992.html
> > > (Jesse, can we update the one in Contrib, or put a message pointing
> > > people where to download the latest?)
> > >
> > > The version of GD::graph sounds old, I think people have been able
> to
> > > get it to work with that, but I don't know if it's easy.
> > >
> > > As the maintainer of Statistics3, I should know just what versions
> are
> > > required, but the truth is that I haven't had much time to work on
> it.
> > > I hope to change that in the coming months, but....
> > >
> > > -Kelly
> > >
> > > > -C
> > > >
> > > > On Tue, Mar 16, 2004 at 01:53:55PM -0800, David M Dennis wrote:
> > > > > I do have RTFM 2.0.2 installed .
> > > > >
> > > > >
> > > <snip>
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.bestpractical.com
> > > http://lists.bestpractical.com/mailman/listinfo/rt-users
> > >
> > > Have you read the FAQ? The RT FAQ Manager lives at
> http://fsck.com/rtfm
> > >
>