[rt-users] RT3: Statistics not plotting graphs (fwd)

[Kelly F. Hickel]

Yep, but I believe the readme in the newer version specified a newer
GD::Graph.....

BTW, I didn't write it, Harald did, but he passed it on to me awhile
back...
-Kelly

> -----Original Message-----
> From: David M Dennis [mailto:dmd at speakeasy.org]
> Sent: Tuesday, March 16, 2004 7:56 PM
> To: Kelly F. Hickel
> Cc: Chad Waters; rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] RT3: Statistics not plotting graphs (fwd)
> 
> GD::Graph was the 1.43 that the Statistics3 v1.1 README mentioned.
> If that should be newer, the README has to reflect that.
> Not everyone spends hours a day successfully extracting information
> out of the RT archives.  I know it might come as a shock to some...
> 
> +-------------------------
> + Dave Dennis
> + Seattle, WA
> + dmd at speakeasy.org
> + http://www.dmdennis.com
> +-------------------------
> 
> On Tue, 16 Mar 2004, Kelly F. Hickel wrote:
> 
> >
> >
> > > -----Original Message-----
> > > From: Chad Waters [mailto:chad at waterz.net]
> > > Sent: Tuesday, March 16, 2004 5:27 PM
> > > To: rt-users at lists.bestpractical.com
> > > Subject: Re: [rt-users] RT3: Statistics not plotting graphs (fwd)
> > >
> > > I got farther then him...
> > >
> > > All the graphs show except the scatter plot (last one).
> > >
> > > I'm getting this error:
> > > The image
> > >
> >
\x{201C}https://helpdesk.x.com/rt/Statistics/TimeToResolve/Elements/Char
> > t?
> > >
> >
x_labels=0,,,2,,,15,,,,,23,,,,,,42,longer&marker_size=1&data1=4,3,2,2,1,
> > 2,
> > > 3,1,1,1,1,1,1,1,1,1,1,1,12\x{201D} cannot be displayed, because it
> > > contains errors.
> > >
> > > That's GD::graph 1.43-1 (from debian unstable libgd-graph-perl)
> > > and the Statistics3 tarball from the contrib download page.
> > >
> > There's a newer version of statistics, the post describing it is
here:
> > http://lists.fsck.com/pipermail/rt-users/2004-January/019992.html
> > (Jesse, can we update the one in Contrib, or put a message pointing
> > people where to download the latest?)
> >
> > The version of GD::graph sounds old, I think people have been able
to
> > get it to work with that, but I don't know if it's easy.
> >
> > As the maintainer of Statistics3, I should know just what versions
are
> > required, but the truth is that I haven't had much time to work on
it.
> > I hope to change that in the coming months, but....
> >
> > -Kelly
> >
> > > -C
> > >
> > > On Tue, Mar 16, 2004 at 01:53:55PM -0800, David M Dennis wrote:
> > > > I do have RTFM 2.0.2 installed .
> > > >
> > > >
> > <snip>
> > _______________________________________________
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> >
> > Have you read the FAQ? The RT FAQ Manager lives at
http://fsck.com/rtfm
> >