[rt-users] RT3: Statistics not plotting graphs (fwd)

[Kelly F. Hickel]

Yes, it does, in html/Statistics/README.
 
Yes, you should install it into {RT}/local.
 
If you installed v0.1.1 into {RT}/local, you probably don't need to remove it first, although it wouldn't hurt....
 
-Kelly

	-----Original Message----- 
	From: David M Dennis [mailto:dmd at speakeasy.org] 
	Sent: Tue 3/16/2004 7:59 PM 
	To: Kelly F. Hickel 
	Cc: Chad Waters; rt-users at lists.bestpractical.com 
	Subject: RE: [rt-users] RT3: Statistics not plotting graphs (fwd)
	
	

	The kfh/RT/Statistics3-0_1_3.tgz at anonftp.mqsoftware.com that I just got did 
	not have a README.... 

	Does it install into {RT}/local ? 

	Should I rm the Statistics v0.1.1 first ? 

	+------------------------- 
	+ Dave Dennis 
	+ Seattle, WA 
	+ dmd at speakeasy.org 
	+ http://www.dmdennis.com 
	+------------------------- 

	On Tue, 16 Mar 2004, Kelly F. Hickel wrote: 

	> Yep, but I believe the readme in the newer version specified a newer 
	> GD::Graph..... 
	> 
	> BTW, I didn't write it, Harald did, but he passed it on to me awhile 
	> back... 
	> -Kelly 
	> 
	> > -----Original Message----- 
	> > From: David M Dennis [mailto:dmd at speakeasy.org] 
	> > Sent: Tuesday, March 16, 2004 7:56 PM 
	> > To: Kelly F. Hickel 
	> > Cc: Chad Waters; rt-users at lists.bestpractical.com 
	> > Subject: RE: [rt-users] RT3: Statistics not plotting graphs (fwd) 
	> > 
	> > GD::Graph was the 1.43 that the Statistics3 v1.1 README mentioned. 
	> > If that should be newer, the README has to reflect that. 
	> > Not everyone spends hours a day successfully extracting information 
	> > out of the RT archives.  I know it might come as a shock to some... 
	> > 
	> > +------------------------- 
	> > + Dave Dennis 
	> > + Seattle, WA 
	> > + dmd at speakeasy.org 
	> > + http://www.dmdennis.com 
	> > +------------------------- 
	> > 
	> > On Tue, 16 Mar 2004, Kelly F. Hickel wrote: 
	> > 
	> > > 
	> > > 
	> > > > -----Original Message----- 
	> > > > From: Chad Waters [mailto:chad at waterz.net] 
	> > > > Sent: Tuesday, March 16, 2004 5:27 PM 
	> > > > To: rt-users at lists.bestpractical.com 
	> > > > Subject: Re: [rt-users] RT3: Statistics not plotting graphs (fwd) 
	> > > > 
	> > > > I got farther then him... 
	> > > > 
	> > > > All the graphs show except the scatter plot (last one). 
	> > > > 
	> > > > I'm getting this error: 
	> > > > The image 
	> > > > 
	> > > 
	> \x{201C}https://helpdesk.x.com/rt/Statistics/TimeToResolve/Elements/Char 
	> > > t? 
	> > > > 
	> > > 
	> x_labels=0,,,2,,,15,,,,,23,,,,,,42,longer&marker_size=1&data1=4,3,2,2,1, 
	> > > 2, 
	> > > > 3,1,1,1,1,1,1,1,1,1,1,1,12\x{201D} cannot be displayed, because it 
	> > > > contains errors. 
	> > > > 
	> > > > That's GD::graph 1.43-1 (from debian unstable libgd-graph-perl) 
	> > > > and the Statistics3 tarball from the contrib download page. 
	> > > > 
	> > > There's a newer version of statistics, the post describing it is 
	> here: 
	> > > http://lists.fsck.com/pipermail/rt-users/2004-January/019992.html 
	> > > (Jesse, can we update the one in Contrib, or put a message pointing 
	> > > people where to download the latest?) 
	> > > 
	> > > The version of GD::graph sounds old, I think people have been able 
	> to 
	> > > get it to work with that, but I don't know if it's easy. 
	> > > 
	> > > As the maintainer of Statistics3, I should know just what versions 
	> are 
	> > > required, but the truth is that I haven't had much time to work on 
	> it. 
	> > > I hope to change that in the coming months, but.... 
	> > > 
	> > > -Kelly 
	> > > 
	> > > > -C 
	> > > > 
	> > > > On Tue, Mar 16, 2004 at 01:53:55PM -0800, David M Dennis wrote: 
	> > > > > I do have RTFM 2.0.2 installed . 
	> > > > > 
	> > > > > 
	> > > <snip> 
	> > > _______________________________________________ 
	> > > rt-users mailing list 
	> > > rt-users at lists.bestpractical.com 
	> > > http://lists.bestpractical.com/mailman/listinfo/rt-users 
	> > > 
	> > > Have you read the FAQ? The RT FAQ Manager lives at 
	> http://fsck.com/rtfm 
	> > > 
	>