[rt-users] autocreated users stripping rt@ from email addresses

Phil Homewood pdh at bestpractical.com
Thu Mar 18 00:47:30 EST 2004


Coleman, Rebecca wrote:
> I am using 3.0.7_01.  When a user who has rt@ in their email address,
> submits a ticket, rt does it's thing - it autocreates the user.  only in
> this case, say sbart at whatever.com, rt strips the rt@ from the email address.
> this users email address would then be sbawhatever.com.  which breaks a

Do you happen to have $CanonicalizeEmailAddressMatch set to somethinh
like "rt@" ?
-- 
»|« http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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