[rt-users] RT3 is very slow (Tom?? Hur?n)

Paul D. Eden peden at americanphysicians.net
Thu Mar 18 09:48:16 EST 2004


Thanks for the info.

Would you mind sharing your apache2/fastcgi configuration?

I am setting up RT on RHEL3 and your configuration seems to be what I am
looking for.

Thanks,

Paul Eden

On Thu, 2004-03-18 at 06:07, HAM MI-IH / Torsten Brumm wrote:
> Hi Tom,
> 
> we had the same problem a month ago. We have fixed it by tuning the perl
> environment. we had switched from mod_perl to fastCGI. Open a lot of Fastcgi
> Prozesses for the lot of users (we have 1 process for 50 users)
> 
> We had decreased the time for the steps down to < 2sek for a normal work
> process
> 
> Our Environment:
> 
> 6000 User
> 45000 Tickets
> Dual Xeon 2400
> 2 GB RAM
> 
> APACHE 2
> Perl 5.8.x
> FastCGI
> MySQL 4 (innodb)
> 
> Hope this helps you, btw. you can contact me directly, i will give you our
> configuration
> 






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