[rt-users] Issues with CCs

[Chance Ervin]

CCs are working at this point, but I have addresses that I never want to get CCd.

In the file  RT_SiteConfig.pm, the following is set

# RTAddressRegexp is used to make sure RT doesn't add itself as a ticket CC if
# the setting above is enabled.

#Set($RTAddressRegexp , '^rt\@example.com$');
#Set($RTAddressRegexp , '^(<email1>|<email2>|<email3>|<emai....>)\@.*$');
Set($RTAddressRegexp ,
        '^(<rt>|<support>|<rt-mb>|<intelenet-support>|<intelenet-comments>)\@.intelenet.net$');

But I still get support added to the ticket as a CC.

Any ideas?

Thank you.
-- 
-----------------------------
InteleNet Communications Inc.           "Help me help you."
Chance Ervin - SCSA                      -- Jerry Maguire
Oracle Certified Professional
Supervisor of Network Operations
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