[rt-users] Web Disply Error

[Michael Herz]

 I'm still trying to get some help on this. I've searched Google and the
entire 4 year [RT-USERS] email archive and have found nothing. My apache
config that Ruslan mentioned may have a problem is this :

------------------------------------------
<VirtualHost XXX.XX.XXX.XXX>
        ServerName www.myserver.com

        DocumentRoot /opt/rt3/share/html
        AddDefaultCharset UTF-8

        <IfModule mod_fastcgi.c> 
                AddHandler fastcgi-script fcgi 
                FastCgiIpcDir /tmp/rt-fcgi 
                FastCgiServer /usr/bin/mason_handler.fcgi -idle-timeout 3600

                ScriptAlias / /usr/bin/mason_handler.fcgi/ 
        </IfModule> 


        CustomLog /var/log/httpd/rt_access_log combined
        ErrorLog /var/log/httpd/rt_error_log
</VirtualHost>
--------------------------------------

If anyone has any hints of info I would -greatly- appreciate it. I've been
stuck here for almost a weeks now. Thank in advance.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Michael Herz
Sent: Monday, March 15, 2004 1:59 PM
To: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Web Disply Error

Can you explain this? How do I need to change the apache config?

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ruslan U.
Zakirov
Sent: Monday, March 15, 2004 9:11 AM
To: Michael Herz
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Web Disply Error

Apache don't parse Mason pages. Wrong apache config.

Michael Herz wrote :

>I ran rt-test-dependencies and they all say "Found". However, this is 
>what displays on my screen:

>-----------------------------------------------

%# BEGIN LICENSE BLOCK %# %# Copyright (c) 1996-2003 Jesse Vincent %# %#
(Except where explictly superceded by other copyright notices) %# %# This
work is made available to you >under the terms of Version 2 of %# the GNU
General Public License. A copy of that license should have %# been provided
with this software, but in any event can be snarfed %# from www.gnu.org. %#
%# This work is distributed in the hope that it will be useful, but %#
WITHOUT ANY WARRANTY; without even the implied warranty of %#
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General
Public License for more details. %# %# Unless otherwise specified, all
modifications, corrections or %# extensions to this work which alter its
source code become the %# property of Best Practical Solutions, LLC when
submitted for %# inclusion in the work. %# %# %# END LICENSE BLOCK <&
/Elements/Header, Title=>loc("RT at a glance"), Refresh =>
$session{'home_refresh_interval'} &> <& /Elements/Tabs, current_toptab =>
'', Title=>loc("RT at a glance") &> <& /Elements/MyTickets &> <&
/Elements/MyRequests &>  <& /Elements/Quicksearch &> 

<& /Elements/Refresh, Name => 'HomeRefreshInterval', Default => $session
{'home_refresh_interval'} &> 
 
<%init> if ( $ARGS{'q'} ) { my $query = $ARGS{'q'}; if ( $query =~
m/^\s*(\d+)\s*$/ ) { $m->redirect("$RT::WebPath/Ticket/Display.html?id=$1");
} $session{'tickets'} = RT::Tickets->new( $session{'CurrentUser'} ); if (
$query =~ m/\@/ ) { $session{'tickets'}->LimitWatcher( VALUE => $query, TYPE
=> 'Requestor', OPERATOR => '=', );
$m->redirect("$RT::WebPath/Search/Listing.html"); } # # Any search on queue
name or subject will be for new/open tickets # only. #
$session{'tickets'}->LimitStatus( VALUE => $_, OPERATOR => '=', ) for
qw(open new); my $queue = RT::Queue->new( $session{'CurrentUser'} ); if (
$queue->Load($query) && $queue->Id ) { $session{'tickets'}->LimitQueue(
VALUE => $queue->Id, OPERATOR => '=', );
$m->redirect("$RT::WebPath/Search/Listing.html"); }
$session{'tickets'}->LimitSubject( VALUE => $query, OPERATOR => 'LIKE' );
$m->redirect("$RT::WebPath/Search/Listing.html"); } if
($ARGS{'HomeRefreshInterval'}) { $session{'home_refresh_interval'} =
$ARGS{'HomeRefreshInterval'}; } 

---------------------------------------------------


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