[rt-users] RE: Corrupted PDFs

[Adolfo Santiago]

Well, I *DID* do a search and read the pages and I did it precisely so I
wouldn't be accused of not researching before posting.

The missing version numbers was an omission on my part.  I need to get in
the habit of making them part of my inquiries.

Finally, I appreciate you indicating a Perl upgrade is the fix.  However,
what I've read  tells me this fixes a problem with ALL attachments getting
corrupted.  Our problem is with PDF documents only.  For example, we get
JPGs in just fine.

The versions...

RT 3.0.8
MySQL 3.23.58
Perl 5.8.0

Thanks.

Chago


> -----Original Message-----
> From: seph [mailto:seph at directionless.org]
> Sent: Friday, March 19, 2004 8:47 AM
> To: Adolfo Santiago
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: Corrupted PDFs
>
>
> > We are having the same issue with corrupted PDFs that others
> have reported
> > here recently.  I went through the archives, the manual, Google, and the
> > Wiki pages and can't find any references to how this issue is actually
> > resolved.
>
> I don't believe you couldn't find how it was resolved. The recent
> corrupt attachment problems were all fixed by upgrading perl to it's
> latest version. Further, I note your mail doesn't include any version
> numbers. that makes debugging hard.
>
> seph
>
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