[rt-users] RE: Corrupted PDFs

[Todd Chapman]

Maybe your PDFs have the characters in them that trigger
the Perl bug and your jpegs do not...

On Fri, Mar 19, 2004 at 01:08:42PM -0500, Adolfo Santiago wrote:
> Well, I *DID* do a search and read the pages and I did it precisely so I
> wouldn't be accused of not researching before posting.
> 
> The missing version numbers was an omission on my part.  I need to get in
> the habit of making them part of my inquiries.
> 
> Finally, I appreciate you indicating a Perl upgrade is the fix.  However,
> what I've read  tells me this fixes a problem with ALL attachments getting
> corrupted.  Our problem is with PDF documents only.  For example, we get
> JPGs in just fine.
> 
> The versions...
> 
> RT 3.0.8
> MySQL 3.23.58
> Perl 5.8.0
> 
> Thanks.
> 
> Chago
> 
> 
> > -----Original Message-----
> > From: seph [mailto:seph at directionless.org]
> > Sent: Friday, March 19, 2004 8:47 AM
> > To: Adolfo Santiago
> > Cc: rt-users at lists.bestpractical.com
> > Subject: Re: Corrupted PDFs
> >
> >
> > > We are having the same issue with corrupted PDFs that others
> > have reported
> > > here recently.  I went through the archives, the manual, Google, and the
> > > Wiki pages and can't find any references to how this issue is actually
> > > resolved.
> >
> > I don't believe you couldn't find how it was resolved. The recent
> > corrupt attachment problems were all fixed by upgrading perl to it's
> > latest version. Further, I note your mail doesn't include any version
> > numbers. that makes debugging hard.
> >
> > seph
> >
> >  ** CRM114 Whitelisted by: lists.bestpractical.com **
> >
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm