[rt-users] Allowing a 'group' of customers to see certain tickets in a queue

[Oliver Marx]

We have a problem with RT:

So we did the Google dance and found a perfect description of the
problem:

http://lists.fsck.com/pipermail/rt-users/2003-May/013875.html

Is there a solution? Is it the personal groups?
We tried reading the help pages...without luck..

Thx for your time and help.

\Oliver
 
 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20040325/1d88e80a/attachment.htm>