[rt-users] rt-mailgate problems

[Ruslan U. Zakirov]

Phillip Leremi wrote:
> /I'm running a box with the following:-
> Redhat linux 9.0
> RT 3.0.9
> mysql 5.0.0
> perl 5.8.0
> apache 1.3.29
> modperl 1
> 
> //I have setup rt 3.0.9 and it's up and running. if I create a ticket 
> via the web interface  i get an automatic responds with a ticket number 
> but what i can't get is the reply that i send to rt using the same 
> address and queue number or tickets that I created via email.
Can you create ticket via email?
If yes, then you should configure rights.
no, then you should add '--debug' option to alias and analize mail log. 
May be send us a pease of it.
		Best regards. Ruslan.
> 
> i have read through the installation manual and did excatly what they 
> said but i can't get this thing . my aliases are the same as in the 
> manual (April 13 2003)
> 
> 
> 
> 
> /
> 
> -- 
> Kind Regards,
> Phillip
> Phillip Leremi
> Tel: 011 884 7633
> Fax: 011 883 5805
> phillip at reportstar.net
> www.reportstar.net
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm