[rt-users] rt-mailgate problems

[Phillip Leremi]

i can't create ticket via email, I have done aliases in /etc/aliases and 
i did smrch, i have tryed to debug but the log is empty.

Ruslan U. Zakirov wrote:

> Phillip Leremi wrote:
>
>> /I'm running a box with the following:-
>> Redhat linux 9.0
>> RT 3.0.9
>> mysql 5.0.0
>> perl 5.8.0
>> apache 1.3.29
>> modperl 1
>>
>> //I have setup rt 3.0.9 and it's up and running. if I create a ticket 
>> via the web interface  i get an automatic responds with a ticket 
>> number but what i can't get is the reply that i send to rt using the 
>> same address and queue number or tickets that I created via email.
>
> Can you create ticket via email?
> If yes, then you should configure rights.
> no, then you should add '--debug' option to alias and analize mail 
> log. May be send us a pease of it.
>         Best regards. Ruslan.
>
>>
>> i have read through the installation manual and did excatly what they 
>> said but i can't get this thing . my aliases are the same as in the 
>> manual (April 13 2003)
>>
>>
>>
>>
>> /
>>
>> -- 
>> Kind Regards,
>> Phillip
>> Phillip Leremi
>> Tel: 011 884 7633
>> Fax: 011 883 5805
>> phillip at reportstar.net
>> www.reportstar.net
>>
>>
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>>
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>
>
>

-- 
Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
phillip at reportstar.net
www.reportstar.net