[rt-users] rt-mailgate problems

[Phillip Leremi]

yes i did run newaliases and now mailog has something which show the 
mailog results

Ruslan U. Zakirov wrote:

> Phillip Leremi wrote:
>
>> i can't create ticket via email, I have done aliases in /etc/aliases 
>> and i did smrch, i have tryed to debug but the log is empty.
>
> Did you run `newaliases`?
> maillog empty?
>
>>
>> Ruslan U. Zakirov wrote:
>>
>>> Phillip Leremi wrote:
>>>
>>>> /I'm running a box with the following:-
>>>> Redhat linux 9.0
>>>> RT 3.0.9
>>>> mysql 5.0.0
>>>> perl 5.8.0
>>>> apache 1.3.29
>>>> modperl 1
>>>>
>>>> //I have setup rt 3.0.9 and it's up and running. if I create a 
>>>> ticket via the web interface i get an automatic responds with a 
>>>> ticket number but what i can't get is the reply that i send to rt 
>>>> using the same address and queue number or tickets that I created 
>>>> via email.
>>>
>>>
>>>
>>> Can you create ticket via email?
>>> If yes, then you should configure rights.
>>> no, then you should add '--debug' option to alias and analize mail 
>>> log. May be send us a pease of it.
>>> Best regards. Ruslan.
>>>
>>>>
>>>> i have read through the installation manual and did excatly what 
>>>> they said but i can't get this thing . my aliases are the same as 
>>>> in the manual (April 13 2003)
>>>>
>>>>
>>>>
>>>>
>>>> /
>>>>
>>>> -- 
>>>> Kind Regards,
>>>> Phillip
>>>> Phillip Leremi
>>>> Tel: 011 884 7633
>>>> Fax: 011 883 5805
>>>> phillip at reportstar.net
>>>> www.reportstar.net
>>>>
>>>>
>>>> ------------------------------------------------------------------------ 
>>>>
>>>>
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>>>>
>>>> Have you read the FAQ? The RT FAQ Manager lives at 
>>>> http://fsck.com/rtfm
>>>
>>>
>>>
>>>
>>>
>>
>
>

-- 
Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
phillip at reportstar.net
www.reportstar.net