[rt-users] RT 3.0.9 And Statistics 3 web interface problem

[Ruslan U. Zakirov]

Phillip Leremi wrote:
> I'm running a box with the following :-
>  Redhat 9.0
>  Perl 5.8.0
>  RT 3.0.9
>  gd-devel 2.0.15-1
>  gd-2.0.15-1
> 1)I finally managed to install GD on my system but when i click on the 
> links under statistics i get the error in the attachment.
Error say: Can't locate file.
Did you try to locate it under this paths?
Where is file?
Statistics.pm should be shipped with tarball.
> 
> 2) libgd-2-0.22-1.i386.rpm  doesn't what to install i get a message 
> saying "file /usr/lib/libgd.so.2.0.0 from install of gd-2.0.15-1 
> conflicts with file package libgd-2.0.22-1
you allready have libgd rpm installed you should use
`rpm -Uvh libgd...rpm` to update lib with new rpm.
This question is offtopic here.
> 
> 
> ------------------------------------------------------------------------
> 
> error:   	Error during compilation of /opt/rt3/share/html/Statistics/CallsQueueDay/index.html:
> Can't locate Statistics.pm in @INC (@INC contains: /opt/rt3/local/lib /opt/rt3/lib /usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl . /usr/local/apache/ /usr/local/apache/lib/perl) at /opt/rt3/share/html/Statistics/CallsQueueDay/index.html line 85.
> 
> Stack:
> [/opt/rt3/share/html/Statistics/CallsQueueDay/index.html:85]
> [Statistics.pm:85]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:534]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:311]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:198]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60]
> [/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265]
> [/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:863]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:789]
> [/opt/rt3/bin/webmux.pl:134]
> [Statistics.pm:85]
> BEGIN failed--compilation aborted at /opt/rt3/share/html/Statistics/CallsQueueDay/index.html line 85.
> 
> Stack:
> [/opt/rt3/share/html/Statistics/CallsQueueDay/index.html:85]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:534]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:311]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:198]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60]
> [/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265]
> [/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:863]
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:789]
> [/opt/rt3/bin/webmux.pl:134]
> [/opt/rt3/share/html/Statistics/CallsQueueDay/index.html:85]
> 
> context:  	
> ...  	
> 81:  	$weekends => $Statistics::PerDayWeekends
> 82:  	$dateformat => $Statistics::PerDayDateFormat
> 83:  	</%ARGS>
> 84:  	
> 85:  	<%INIT>
> 86:  	use Statistics;
> 87:  	
> 88:  	my $n = 0;
> 89:  	my @data = ([]);
> ...  	
> code stack:  	/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:317
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:198
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60
> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:863
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:789
> /opt/rt3/bin/webmux.pl:134
> /dev/null:0
> raw error
> 
> 
> ------------------------------------------------------------------------
> 
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