[rt-users] RT 3.0.9 And Statistics 3 web interface problem

[Phillip Leremi]

the file Statistics.pm is @ ./tmp/rt3/lib/ and i did try copy this file 
to /opt/rt3/local/lib/ but still it didn't work?

Ruslan U. Zakirov wrote:

> Phillip Leremi wrote:
>
>> I'm running a box with the following :-
>> Redhat 9.0
>> Perl 5.8.0
>> RT 3.0.9
>> gd-devel 2.0.15-1
>> gd-2.0.15-1
>> 1)I finally managed to install GD on my system but when i click on 
>> the links under statistics i get the error in the attachment.
>
> Error say: Can't locate file.
> Did you try to locate it under this paths?
> Where is file?
> Statistics.pm should be shipped with tarball.
>
>>
>> 2) libgd-2-0.22-1.i386.rpm doesn't what to install i get a message 
>> saying "file /usr/lib/libgd.so.2.0.0 from install of gd-2.0.15-1 
>> conflicts with file package libgd-2.0.22-1
>
> you allready have libgd rpm installed you should use
> `rpm -Uvh libgd...rpm` to update lib with new rpm.
> This question is offtopic here.
>
>>
>>
>> ------------------------------------------------------------------------
>>
>> error: Error during compilation of 
>> /opt/rt3/share/html/Statistics/CallsQueueDay/index.html:
>> Can't locate Statistics.pm in @INC (@INC contains: /opt/rt3/local/lib 
>> /opt/rt3/lib /usr/lib/perl5/5.8.0/i386-linux-thread-multi 
>> /usr/lib/perl5/5.8.0 
>> /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi 
>> /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl 
>> /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi 
>> /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl . 
>> /usr/local/apache/ /usr/local/apache/lib/perl) at 
>> /opt/rt3/share/html/Statistics/CallsQueueDay/index.html line 85.
>>
>> Stack:
>> [/opt/rt3/share/html/Statistics/CallsQueueDay/index.html:85]
>> [Statistics.pm:85]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:534]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:311]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:198]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60]
>> [/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265]
>> [/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:863]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:789]
>> [/opt/rt3/bin/webmux.pl:134]
>> [Statistics.pm:85]
>> BEGIN failed--compilation aborted at 
>> /opt/rt3/share/html/Statistics/CallsQueueDay/index.html line 85.
>>
>> Stack:
>> [/opt/rt3/share/html/Statistics/CallsQueueDay/index.html:85]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:534]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:311]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:198]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60]
>> [/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265]
>> [/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:863]
>> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:789]
>> [/opt/rt3/bin/webmux.pl:134]
>> [/opt/rt3/share/html/Statistics/CallsQueueDay/index.html:85]
>>
>> context:
>> ...
>> 81: $weekends => $Statistics::PerDayWeekends
>> 82: $dateformat => $Statistics::PerDayDateFormat
>> 83: </%ARGS>
>> 84:
>> 85: <%INIT>
>> 86: use Statistics;
>> 87:
>> 88: my $n = 0;
>> 89: my @data = ([]);
>> ...
>> code stack: /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:317
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:198
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60
>> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
>> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:863
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:789
>> /opt/rt3/bin/webmux.pl:134
>> /dev/null:0
>> raw error
>>
>>
>> ------------------------------------------------------------------------
>>
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>
>
> .
>

-- 
Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
phillip at reportstar.net
www.reportstar.net