[rt-users] CLI Docs for RT 3.0.9
Jesse Vincent
jesse at bestpractical.com
Wed Mar 31 15:40:14 EST 2004
On Mar 31, 2004, at 11:24 AM, Mike Friedman wrote:
> Hi,
>
> Sorry for what is really an elementary question, but I just joined the
> list. I'm in the process of investigating RT 3.0.9 with the prospect
> of upgrading from 2.0.15 that we run now.
>
> One thing I'm particularly interested in is documentation for the CLI,
> especially to find out what may have changed/improved in this area with
> 3.0.9.
>
> Try as I might, I can't find anything except the online manual that
> seems
> to contain the same (inadequate, unfortunately) CLI docs that we had
> with
> 2.0.15. I've downloaded 3.0.9 and looked in the distribution but still
> can't find the docs I'm seeking. Could you point me to any new CLI
> docs
> that might exist for 3.0.9?
/opt/rt3/bin/rt --help
> We have many scripts that use the CLI, in order to interface with
> various
> external processes. I'd like to know how they would fare under 3.0.9
> and,
> in fact, I'm holding out hope that there's a true API(*) in the new
> release,
> rather than just the primitive CLI we have now.
RT's had a proper API since RT 2.0. It's in perl. If you're going to be
doing serious scripting against RT, use the API, not a wrapper around
the commandline tool. It'll make your life much easier, really.
>
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