[rt-users] Performance issues with reply

[Steven Saner]

On Sun, May 02, 2004 at 04:26:28PM -0400, Jesse Vincent wrote:
> > The action that seems to have the greatest delay is when replying to a
> > ticket. I enabled MasonX::Profiler to find where in the building of
> > the reply page the delay is occurring. It is pretty obvious that the
> > bulk of the delay is in /Elements/SelectOwner, which takes 7-8 seconds
> > to complete.
> 
> You don't say whether you're using MySQL or Postgres. But 3.0.11
> includes a pretty serious performance fix for Elements/SelectOwner. I
> bet that will solve your problem.

We are using Postgres 7.4.2. Are you recommending 3.0.11? I don't see
that anywhere. Did you mean 3.1.11?

Steve

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