[rt-users] Qmail and RT 3.0.15
Mike Dent
mike at thecedars.org.uk
Mon May 3 13:45:02 EDT 2004
Finally sorted this one!
The system I am using does virtual hosting and runs a system called
Plesk, looks like this alters many things.
The qmail aliases are in
/var/qmail/mailhomes/mysite.com/
Which through me for a bit! Then I had some permission problems, which
were down to not having group
Everyone CreateTicket and ReplyToTicket permissions.
So far I can send mail to RT now and get it back, looking good.
Mike
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf
> Of Mathew Anderson
> Sent: 03 May 2004 14:57
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Qmail and RT 3.0.15
>
> I run rt and qmail without a problem
>
> I have an "rt" user created with its home dir in
> /usr/local/rt (my rt installation location)
>
> inside rt's home dir I have various .qmail-QUENAME files with
> |/usr/local/rt/bin/rt-mailgate --queue general line inside.
>
> -Mathew
>
> > Hi,
> > I'm having trouble sending mail to my newly installed RT system.
> > It seems qmail will not accept mail for users that do not
> exist on the
> > system? From INSTALL.alias in qmail:
> >
> > "* Other non-user accounts. Under qmail, non-user accounts
> don't get
> > mail; ``user'' means a non-root account that owns ~account. Set up
> > aliases for any non-user accounts that normally receive mail."
> >
> > However I found some aliases on the RH 9.0 box in
> /var/qmail/alias so
> > I created a file /var/qmail/alias/.qmail-rt hoping that it would
> > accept mail sent to rt at mysystem.com (not the real system identity i
> > must add) The file contains:-
> >
> > | general --action correspond --url
> > http://mysystem.com
> >
> > however when mail is sent to rt at mysystem.com it bounces as
> user not
> > known.
> > I can send email out from RT ok.
> >
> > Anybody else using RT with qmail? I did a search but could not find
> > anything
> >
> > Thanks
> >
> > Mike
> >
> >
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > RT Developer and Administrator training is coming to LA, DC and
> > Frankfurt this spring and summer.
> > http://bestpractical.com/services/training.html
> >
> > Sign up early, as class space is limited.
> >
> >
>
>
> Mathew Anderson
> Manager Systems and Support
> Oso Grande Technologies Inc.
> mathew at osogrande.com
> (505)345-6555 ext 615
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> RT Developer and Administrator training is coming to LA, DC
> and Frankfurt this spring and summer.
> http://bestpractical.com/services/training.html
>
> Sign up early, as class space is limited.
>
>
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