[rt-users] Qmail and RT 3.0.15

[Mike Dent]

Finally sorted this one!
The system I am using does virtual hosting and runs a system called
Plesk, looks like this alters many things.
The qmail aliases are in 
/var/qmail/mailhomes/mysite.com/

Which through me for a bit! Then I had some permission problems, which
were down to not having group
Everyone CreateTicket and ReplyToTicket permissions.

So far I can send mail to RT now and get it back, looking good.

Mike
 

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of Mathew Anderson
> Sent: 03 May 2004 14:57
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Qmail and RT 3.0.15
> 
> I run rt and qmail without a problem
> 
> I have an "rt" user created with its home dir in 
> /usr/local/rt (my rt installation location)
> 
> inside rt's home dir I have various .qmail-QUENAME files with
> |/usr/local/rt/bin/rt-mailgate --queue general  line inside.
> 
> -Mathew
> 
> > Hi,
> > I'm having trouble sending mail to my newly installed RT system.
> > It seems qmail will not accept mail for users that do not 
> exist on the 
> > system? From INSTALL.alias in qmail:
> >
> > "* Other non-user accounts. Under qmail, non-user accounts 
> don't get 
> > mail; ``user'' means a non-root account that owns ~account. Set up 
> > aliases for any non-user accounts that normally receive mail."
> >
> > However I found some aliases on the RH 9.0 box in 
> /var/qmail/alias so 
> > I created a file /var/qmail/alias/.qmail-rt hoping that it would 
> > accept mail sent to rt at mysystem.com (not the real system identity i 
> > must add) The file contains:-
> >
> > | general --action correspond --url
> > http://mysystem.com
> >
> > however when mail is sent to  rt at mysystem.com it bounces as 
> user not 
> > known.
> > I can send email out from RT ok.
> >
> > Anybody else using RT with qmail? I did a search but could not find 
> > anything
> >
> > Thanks
> >
> > Mike
> >
> >
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > RT Developer and Administrator training is coming to LA, DC and 
> > Frankfurt this spring and summer.
> > http://bestpractical.com/services/training.html
> >
> > Sign up early, as class space is limited.
> >
> >
> 
> 
> Mathew Anderson
> Manager Systems and Support
> Oso Grande Technologies Inc.
> mathew at osogrande.com
> (505)345-6555 ext 615
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> RT Developer and Administrator training is coming to LA, DC 
> and Frankfurt this spring and summer.
> http://bestpractical.com/services/training.html
> 
> Sign up early, as class space is limited. 
> 
>