[rt-users] Qmail and RT 3.0.15

[Mathew Anderson]

I run rt and qmail without a problem

I have an "rt" user created with its home dir in /usr/local/rt (my rt
installation location)

inside rt's home dir I have various .qmail-QUENAME files with
|/usr/local/rt/bin/rt-mailgate --queue general  line inside.

-Mathew

> Hi,
> I'm having trouble sending mail to my newly installed RT system.
> It seems qmail will not accept mail for users that do not exist on the
> system? From INSTALL.alias in qmail:
>
> "* Other non-user accounts. Under qmail, non-user accounts don't get
> mail; ``user'' means a non-root account that owns ~account. Set up
> aliases for any non-user accounts that normally receive mail."
>
> However I found some aliases on the RH 9.0 box in /var/qmail/alias so I
> created a file
> /var/qmail/alias/.qmail-rt
> hoping that it would accept mail sent to rt at mysystem.com (not the real
> system identity i must add)
> The file contains:-
>
> | general --action correspond --url
> http://mysystem.com
>
> however when mail is sent to  rt at mysystem.com it bounces as user not
> known.
> I can send email out from RT ok.
>
> Anybody else using RT with qmail? I did a search but could not find
> anything
>
> Thanks
>
> Mike
>
>
>
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Mathew Anderson
Manager Systems and Support
Oso Grande Technologies Inc.
mathew at osogrande.com
(505)345-6555 ext 615