[rt-users] Statistics for RT3

Cassily, Ryan rcassily at DENOVIS.COM
Mon May 3 17:19:25 EDT 2004


Hello all,

Has anyone had luck with installing this stats package?  I can't seem to find the installation instructions anywhere.  Thank in advance for your help.

-Ryan

-----Original Message-----
From: Aram Smith [mailto:aram.smith at appiancorp.com]
Sent: Wednesday, April 21, 2004 3:52 PM
To: Dave Dennis; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Statistics for RT3


Yes that's it. Here's the link:
http://sourceforge.net/projects/pgrtreport/ Sorry for any confusion. At
that link there is a brief discussion regarding "win32" support, but it
doesn't appear there was ever a release. Thanks.

-----Original Message-----
From: Dave Dennis [mailto:dmd at speakeasy.org] 
Sent: Wednesday, April 21, 2004 3:46 PM
To: Aram Smith
Subject: Re: [rt-users] Statistics for RT3

Dear Aram,

I went looking for "rtstats 1.0.14" (or variations)
in freshmeat.net and sourceforge.net, was unsuccessful,
even when looking up under RT or "request tracker"

Is this the name of the package?  I see a py Request Tracker Report
which also is at version 1.0.14 ... is this it?

Thanks!

+-------------------------
+ Dave Dennis
+ Seattle, WA
+ dmd at speakeasy.org
+ http://www.dmdennis.com
+-------------------------

On Wed, 21 Apr 2004, Aram Smith wrote:

> I recently installed RT 3.0.10 on a Windows 2K server SP4. Its running
> well and I was hoping to integrate a reports/statistics function. In
> sourceforge I saw a download for rtstats 1.0.14 but only for UNIX. I
> also downloaded the reports\statistics gunzip from the bestpractical
> site and extracted it to the server, but when I go to the pages in my
> browser it looks like XML is not running properly or there is an
> application missing. Any chance anyone can point me in the right
> direction for installing the reporting function? Thanks,
>
> Aram Smith
>
> __________________________________
> Aram Smith
> Appian Corporation
> 8000 Towers Crescent Drive
> Vienna, VA 22182
> Phone: (703) 442-1051
> Mobile: (240) 426-8751
> Fax: (703) 442-8919
> Email: aram.smith at appiancorp.com
>
>


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