[rt-users] Template Field Name Question

Stevo checkpoint at ozbergs.com
Tue May 4 14:53:11 EDT 2004


No one have any idea on this?  I thought it would be quite a simple
question!

Stevo

----- Original Message ----- 
From: Stevo
To: RT-Users at lists.bestpractical.com
Sent: Monday, May 03, 2004 1:35 PM
Subject: [rt-users] Scrip Field Name Question


Hey All,

When someone makes a change to a ticket (correspondance or comment) I have a
scrip that generates an email with those changes in it.  However, the
template doesn't actually show which RT user added the comments.

Can I add a field to my template adding the username??  If so, what's the
field name?!

Thanks

Stevo




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