[rt-users] Template Field Name Question
Ruslan U. Zakirov
cubic at acronis.ru
Tue May 4 15:06:44 EDT 2004
He-he. This question is simple as you said :) so people don't want spend
time on it :)
Put into template:
{
my $UObj = $Transaction->CreatorObj;
$UObj->RealName || $UObj->Name . ' <' . $UObj->EmailAddress . '>';
}
Good luck. Ruslan.
Stevo wrote:
> No one have any idea on this? I thought it would be quite a simple
> question!
>
> Stevo
>
> ----- Original Message -----
> From: Stevo
> To: RT-Users at lists.bestpractical.com
> Sent: Monday, May 03, 2004 1:35 PM
> Subject: [rt-users] Scrip Field Name Question
>
>
> Hey All,
>
> When someone makes a change to a ticket (correspondance or comment) I have a
> scrip that generates an email with those changes in it. However, the
> template doesn't actually show which RT user added the comments.
>
> Can I add a field to my template adding the username?? If so, what's the
> field name?!
>
> Thanks
>
> Stevo
>
>
>
>
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> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> RT Developer and Administrator training is coming to LA, DC and Frankfurt this spring and summer.
> http://bestpractical.com/services/training.html
>
> Sign up early, as class space is limited.
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