[rt-users] Template Field Name Question

Ruslan U. Zakirov cubic at acronis.ru
Tue May 4 15:06:44 EDT 2004


He-he. This question is simple as you said :) so people don't want spend 
time on it :)
Put into template:
{
my $UObj = $Transaction->CreatorObj;
$UObj->RealName || $UObj->Name . ' <' . $UObj->EmailAddress . '>';
}

		Good luck. Ruslan.

Stevo wrote:

> No one have any idea on this?  I thought it would be quite a simple
> question!
> 
> Stevo
> 
> ----- Original Message ----- 
> From: Stevo
> To: RT-Users at lists.bestpractical.com
> Sent: Monday, May 03, 2004 1:35 PM
> Subject: [rt-users] Scrip Field Name Question
> 
> 
> Hey All,
> 
> When someone makes a change to a ticket (correspondance or comment) I have a
> scrip that generates an email with those changes in it.  However, the
> template doesn't actually show which RT user added the comments.
> 
> Can I add a field to my template adding the username??  If so, what's the
> field name?!
> 
> Thanks
> 
> Stevo
> 
> 
> 
> 
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> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> RT Developer and Administrator training is coming to LA, DC and Frankfurt this spring and summer.
> http://bestpractical.com/services/training.html
> 
> Sign up early, as class space is limited. 



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