[rt-users] use template from lib

[vinita vigine MURUGIAH]

HI
    I would like to use  template to send auto reject messages to users

-----------------------------------------------------------------------------------------
            require RT::Template;
            my $template = 
RT::Template->new(RT::CurrentUser->new($RT::Nobody));
            if (! $template->LoadGlobalTemplate('AutoRejectRequest')){
                $RT::Logger->debug("TEST AutoRejectRequest failed");
            }else {
            my $Content = $template->Content;
            my $ii = $template->id;
            my $des = $template->Description;

            $RT::Logger->debug("TEST AutoRejectRequest Content not 
defined") if(! defined $Content);

            $RT::Logger->debug("TEST AutoRejectRequest:$ii, $des, 
$Content ");
            }
-----------------------------------------------------------------------------------------

[Wed May  5 03:53:22 2004] [debug]: TEST AutoRejectRequest Content not 
defined (/usr/local/apps/rt-3.0.8//lib/RT/Interface/Email.pm:575)
[Wed May  5 03:53:22 2004] [debug]: TEST AutoRejectRequest:13, ,   
(/usr/local/apps/rt-3.0.8//lib/RT/Interface/Email.pm:577)

As yoy can see from the RT log, I get th ID (13) but the content is 
empty, How do I get the template content so that I can do

MailError(
                To          => $ErrorsTo,
                Subject     => "Could not load a valid user",
                Explanation => $Content,
                MIMEObj  => $Message,
                LogLevel => 'error'
            );

-- 


warm regards
Vinita Vigine Murugiah
Email : vinita at cs.mu.oz.au			Ph : (03) 8344 1273

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20040505/fa6bcc6b/attachment.htm>