[rt-users] use template from lib

[Senoner Samuel]

I also tried for a long time to do this.... without any success.
 
Can someone help?
 
Samuel

  _____  

From: vinita vigine MURUGIAH [mailto:vinita at cs.mu.OZ.AU] 
Sent: Wednesday,05 May,2004 05:58
To: rt-users at lists.bestpractical.com
Subject: [rt-users] use template from lib


HI 
    I would like to use  template to send auto reject messages to users

-----------------------------------------------------------------------------------------
            require RT::Template;
            my $template = RT::Template->new(RT::CurrentUser->new($RT::Nobody));
            if (! $template->LoadGlobalTemplate('AutoRejectRequest')){
                $RT::Logger->debug("TEST AutoRejectRequest failed");
            }else {
            my $Content = $template->Content;
            my $ii = $template->id;
            my $des = $template->Description;

            $RT::Logger->debug("TEST AutoRejectRequest Content not defined") if(! defined $Content);

            $RT::Logger->debug("TEST AutoRejectRequest:$ii, $des, $Content ");
            }
-----------------------------------------------------------------------------------------

[Wed May  5 03:53:22 2004] [debug]: TEST AutoRejectRequest Content not defined (/usr/local/apps/rt-3.0.8//lib/RT/Interface/Email.pm:575)
[Wed May  5 03:53:22 2004] [debug]: TEST AutoRejectRequest:13, ,   (/usr/local/apps/rt-3.0.8//lib/RT/Interface/Email.pm:577)

As yoy can see from the RT log, I get th ID (13) but the content is empty, How do I get the template content so that I can do

MailError(
                To          => $ErrorsTo,
                Subject     => "Could not load a valid user",
                Explanation => $Content,
                MIMEObj  => $Message,
                LogLevel => 'error'
            );


-- 


warm regards
Vinita Vigine Murugiah
Email : vinita at cs.mu.oz.au			Ph : (03) 8344 1273
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