[rt-users] Not record outgoing e-mail in 3.1.8?

[Ian Marlier]

RT 3.1.8 records correspondence a number of times: once when new
correspondence comes in, again when it's sent out to admin CCs, and again
when it's sent out to requestors.  I can't figure out how to get it to
record only once (at incoming, presumably).  Anyone able to help?

Thanks,

Ian