[rt-users] Not record outgoing e-mail in 3.1.8?

Jesse Vincent jesse at bestpractical.com
Thu May 6 09:43:44 EDT 2004


RT 3.1.8 was a development snapshot. You certianly shouldn't be running
it in production. Later versions of 3.1 clean up the display of outgoing
email messages.

On Thu, May 06, 2004 at 06:53:21AM -0400, Ian Marlier wrote:
> RT 3.1.8 records correspondence a number of times: once when new
> correspondence comes in, again when it's sent out to admin CCs, and again
> when it's sent out to requestors.  I can't figure out how to get it to
> record only once (at incoming, presumably).  Anyone able to help?
> 
> Thanks,
> 
> Ian
> 
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