[rt-users] problem with cc in a reply

Stefan Kornhuber stefan at kornhuber.com
Sun May 9 02:40:01 EDT 2004


Hello!

RT 3-0-9

I want to send one reply to a cc or bcc. So I choose reply from the menu 
and write the cc address in the cc field, ...

Following problem:
In the web frontend of rt I see following:
---------------------------------------------------------------------
So 09. Mai. 2004, 08:22:45  	root - Korrespondenz hinzugefügt 	     	   	
RT-Send-CC: cc at gmx.at
test
--------------------------------------------------------------------

So I think the cc recipient will get a mail from me, but the cc wont get 
a mail.

In the syslog file I get following output
-----------------------------------------------------------------
May  9 08:37:40 heinzelmaennchen RT: 
<rt-3.0.9-1104-4611.18.5081102096918 at test.at> #1104/4611 - Scrip 24 
Korrespondenz (/opt/rt3/lib/RT/Action/SendEmail.pm:92)
May  9 08:37:40 heinzelmaennchen RT: 
<rt-3.0.9-1104-4611.18.5081102096918 at test.at> sent To: 
stefan at kornhuber.com Cc:  Bcc:  (/opt/rt3/lib/RT/Action/SendEmail.pm:302)
-----------------------------------------------------------------

So I think that rt doesn't use the information of the cc field.

The global script uses the action
"Notify Requestors and CCs"

Thanks for your help.

Steve




More information about the rt-users mailing list