[rt-users] problem with cc in a reply
Stefan Kornhuber
stefan at kornhuber.com
Sun May 9 02:40:01 EDT 2004
Hello!
RT 3-0-9
I want to send one reply to a cc or bcc. So I choose reply from the menu
and write the cc address in the cc field, ...
Following problem:
In the web frontend of rt I see following:
---------------------------------------------------------------------
So 09. Mai. 2004, 08:22:45 root - Korrespondenz hinzugefügt
RT-Send-CC: cc at gmx.at
test
--------------------------------------------------------------------
So I think the cc recipient will get a mail from me, but the cc wont get
a mail.
In the syslog file I get following output
-----------------------------------------------------------------
May 9 08:37:40 heinzelmaennchen RT:
<rt-3.0.9-1104-4611.18.5081102096918 at test.at> #1104/4611 - Scrip 24
Korrespondenz (/opt/rt3/lib/RT/Action/SendEmail.pm:92)
May 9 08:37:40 heinzelmaennchen RT:
<rt-3.0.9-1104-4611.18.5081102096918 at test.at> sent To:
stefan at kornhuber.com Cc: Bcc: (/opt/rt3/lib/RT/Action/SendEmail.pm:302)
-----------------------------------------------------------------
So I think that rt doesn't use the information of the cc field.
The global script uses the action
"Notify Requestors and CCs"
Thanks for your help.
Steve
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