[rt-users] Changing the "Example.com" header

[Erik Boles]

Paul,

This entry exists in the RT_Cnfig.pm, but not in RT_SiteConfig.pm, in fact
there is not even an entry in RT_SiteConfig.pm for the Set($rtname
parameter.

In the RT_Config.pm file it already lists what I want it to say, it just
doesn't show up on the web interface nor in the autoreply emails to the
users, everything goes out as example.com.

Any ideas?

Thanks,

Erik




Erik, 

try the RT_SiteConfig.pm file... specifically the Set($rtname,
'example.com') 

change example.com to whatever it is you like.. the docs however say it is
preferred that you use your domain name to make it unique.
also, changing this when there are already live tickets tends to mess
things up becoz new updates to live tickets after the change tend to lose
their way in updating the correct ticket.