[rt-users] Only super-user can see something after logon to RT, no one else.

Ruslan U. Zakirov cubic at acronis.ru
Wed May 12 12:52:42 EDT 2004


David Michal wrote:
> Helo,
> I think I must have some mismatch in my RT's users rights settings. When 
> user with super-user rights login, then he can see everything on RT. But 
> if someone other is login to the RT then he is getting just blank page.
Blank or RT layout with emptylists? 'blank page' is bad.
What do log files tell?

> I can't see anything wrong in my users rights settings, and I could not 
> find where the problem is.
> Another problem I have is that privileged users (staff members) don't 
> getting any mail about new request. Even I was put some users as 
> AdminCC, than the user still getting no mail from RT. Autoreply is 
> working well, so I guess that mail system(Exim) is ok.
> Please anybody know some resolutions for my problems? I'm using RT 3.0.9.
> Thanks,
> David
> 



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