[rt-users] Only super-user can see something after logon to RT, no one else.

[David Michal]

Unfortonatelly other users are getting just blank page. They can see 
nothing in their internet browser. Log files telling nothing about this. 
In log files I can find some standard messages about new tickets, 
sending mails etc. Log of Apache telling nothing important too. I just 
can see that the browser is connected.
Could be a problem that my RT is running inside chroot? (that's because 
my other stable app is using older perl than RT).
I found other problem in RT. I have user name david.michal at rabatcr.cz 
and I want to fill email address in RT. If I'm trying to fill 
david.michal at rabatcr.cz as email address, then I'm getting message "bad 
value in email address", if I'm trying to fill michal at rabatcr.cz as 
email address then everything is ok. So should I understand that email 
address must be different than user name? I hope not, because I have all 
users in LDAP directory and all user's names are the same as their email 
address.
But the problem with 'nothing in internet browser' is more important for 
me. :(
Thanks,
David


Ruslan U. Zakirov napsal(a):

> David Michal wrote:
>
>> Helo,
>> I think I must have some mismatch in my RT's users rights settings. 
>> When user with super-user rights login, then he can see everything on 
>> RT. But if someone other is login to the RT then he is getting just 
>> blank page.
>
> Blank or RT layout with emptylists? 'blank page' is bad.
> What do log files tell?