[rt-users] Performance problems

[pdh at bestpractical.com]

Kogami, Bruce wrote:
> We are having performance problems with RT. I have two separate RT
> systems. A production server running RT 3.0.9, mysql 3.23.58, perl 5.8.0,
> apache 1.3.29 and a test server running RT 3.0.10, mysql 4.0.18 and perl
> 5.8.4, apache 1.3.29. Both show the same problem.

well, mysql 3.23 is not likely to be helping performance on that
instance, at any rate (and perl 5.8.0 has other crippling bugs)...
but still, your 3.0.10 instance looks sane.

> When I start go to the RT help ticket site, I have no problem. Searching
> and looking at tickets are no problem. We start to have problems when
> either creating new tickets or modifying tickets. It might take up to
> a minute before the new ticket is created.

Could it be related to RT waiting for sendmail (or equivalent) 
to do a synchronous delivery of a scrip'ed notification?