[rt-users] Documents Attahcments corrupt

Curt Driscoll cdriscoll at cfutilities.com
Fri May 14 10:41:38 EDT 2004


I have had this problem from day one and also haven't found a solution
yet.  It is very frustrating, but it I something that I have learned to
deal with unfortunately.

 

 

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
Moran
Sent: Friday, May 14, 2004 9:38 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Documents Attahcments corrupt

 

Hi all,

I know this is an issue discussed before but I haven't found a solution
yet.  I have the following specs:

RH9

Mysql 3.23

Perl 5.8.3

I am having problems with word documents attachments.  Every time there
is a word attachment with a ticket they are corrupt and unreadable.  I
tried upgrading from perl 5.8.0 to 5.8.3 and then upgrading the perl
modules.   This had made no difference.  Can anyone suggest anything.

Thanks,

Kevin

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