[rt-users] bug in searching custom fields with multiple values?

Stefan Wachter Stefan.Wachter at gmx.de
Thu May 20 10:47:44 EDT 2004


Hi all!

I have a queue specific custom field that may contain multiple values. 
If I have a ticket which has set multiple values for that custom field 
then I do not find the ticket when I specify a search criteria that 
contains multiple values for that custom field. Eg:

The custom field may contain the values "parser" and "DTD". My ticket 
has set both values. The search criteria is:

Queue = vdp
CF.vdp.{category} LIKE %DTD%
CF.vdp.{category} LIKE %parser%

If I drop the second or the last criteria then the ticket is found. Yet, 
the ticket is not found if I look for "DTD" and "parser".

Is this a bug?

Regards,
--Stefan



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