[rt-users] bug in searching custom fields with multiple values?
Stefan Wachter
Stefan.Wachter at gmx.de
Thu May 20 10:47:44 EDT 2004
Hi all!
I have a queue specific custom field that may contain multiple values.
If I have a ticket which has set multiple values for that custom field
then I do not find the ticket when I specify a search criteria that
contains multiple values for that custom field. Eg:
The custom field may contain the values "parser" and "DTD". My ticket
has set both values. The search criteria is:
Queue = vdp
CF.vdp.{category} LIKE %DTD%
CF.vdp.{category} LIKE %parser%
If I drop the second or the last criteria then the ticket is found. Yet,
the ticket is not found if I look for "DTD" and "parser".
Is this a bug?
Regards,
--Stefan
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