[rt-users] bug in searching custom fields with multiple values?

[Ruslan U. Zakirov]

Stefan Wachter wrote:
> Hi all!
> 
> I have a queue specific custom field that may contain multiple values. 
> If I have a ticket which has set multiple values for that custom field 
> then I do not find the ticket when I specify a search criteria that 
> contains multiple values for that custom field. Eg:
> 
> The custom field may contain the values "parser" and "DTD". My ticket 
> has set both values. The search criteria is:
> 
> Queue = vdp
> CF.vdp.{category} LIKE %DTD%
> CF.vdp.{category} LIKE %parser%
> 
> If I drop the second or the last criteria then the ticket is found. Yet, 
> the ticket is not found if I look for "DTD" and "parser".
> 
> Is this a bug?
I confirm, fail with 3.0.HEAD.
I want fix it we should deside what results do we want with search on 
multiple valued custom fields:
1) ticket has custom field A defined and value is 1 or 2
2) ticket has custom field A defined and value is 1 and 2

Now, both doesn't work. search is broken.
I expect right fix would be second case, because usual user want 
decrease number of tickets when add new search condition.

My SB 0.99, but as I see from changes to 1.00_01 it doesn't matter.

> 
> Regards,
> --Stefan
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