[rt-users] Can I help with help?
Jesse Vincent
jesse at bestpractical.com
Sun May 23 23:23:05 EDT 2004
On Sat, May 22, 2004 at 08:59:40AM -0600, Don Johnson wrote:
> I've noticed there is no context sensitive help system in RT. Is there
> a plan to implement one (perhaps using RTFM)? I find my users asking
> lots of how-to questions they could easily answer themselves using a
> help system (like, "how to I approve a request?"). I volunteer to help
> implement and test a help system if that would help.
It'd definitely be interesting to go through. I'd love to see a mockup
of a page or two of how you're envisioning it.
Best,
Jesse
> - Don Johnson
> drj826 at acm.org
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> RT Developer and Administrator training is coming to LA, DC and Frankfurt
> this spring and summer.
> http://bestpractical.com/services/training.html
>
> Sign up early, as class space is limited.
--
More information about the rt-users
mailing list