[rt-users] Can I help with help?

Jesse Vincent jesse at bestpractical.com
Sun May 23 23:23:05 EDT 2004




On Sat, May 22, 2004 at 08:59:40AM -0600, Don Johnson wrote:
> I've noticed there is no context sensitive help system in RT.  Is there 
> a plan to implement one (perhaps using RTFM)?  I find my users asking 
> lots of how-to questions they could easily answer themselves using a 
> help system (like, "how to I approve a request?").  I volunteer to help 
> implement and test a help system if that would help.

It'd definitely be interesting to go through. I'd love to see a mockup
of a page or two of how you're envisioning it.

	Best,
	Jesse

> - Don Johnson
> drj826 at acm.org
> 
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> 
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> http://bestpractical.com/services/training.html
> 
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