[rt-users] Retrieving mail from Outlook Server

[Brett Barnhart]

Thanks for the hint. Doing as you suggest does indeed create a ticket, which
suggests that rt-mailgate is OK.

Is there someway to debug rt-mailgate when used with Fetchmail as you do
below?

It is possible that the email has a different config when retrieved from the
exchange server versus when I save the email as a file and read it in.

> -----Original Message-----
> From: Sebastian Flothow [mailto:lists at flothow.de]
> Sent: Thursday, May 27, 2004 6:58 AM
> To: Brett Barnhart
> Cc: 'rt-users at lists.bestpractical.com'
> Subject: Re: [rt-users] Retrieving mail from Outlook Server
> 
> 
> Am 26. Mai 2004 um 17:36 Uhr schrieb Brett Barnhart:
> > 2) Again, using POP3
> > "MDA returned nonzero status 127"
> > "not flushed"
> >
> > 3) Trying IMAP, I get this error message (this is listed as 
> a better 
> > way to work with Server)
> > "SIGPIPE thrown from an MDA or stream socket error"
> > "socket error while fetching from (IP address)"
> > Query status = 2 (SOCKET)
> 
> Looks like the error is in rt-mailgate, not in fetchmail. To verify 
> this, run rt-mailgate directly and with debug output enabled: put a 
> message (headers and all) in a file, then run something like
> "c:/progra~1/ourInternet/common/perl/bin/perl.exe 
> c:/progra~1/ourinternet/reques~1/rt/bin/rt-mailgate.in --url 
> http://localhost:8284/ --queue General --action correspond --debug < 
> message.txt"
> 
> This should either create a ticket, or give some error output.
> 
> 
> Sebastian
> 
> -- 
> Sebastian Flothow
> sebastian at flothow.de
> 
> Because it reverses the logical flow of conversation.
>  > Why is top posting frowned upon?
>