[rt-users] RT mail error
Murali Ramsunder
rmurali at psu.edu
Tue Nov 2 14:29:05 EST 2004
Hi,
I am a new RT installer. I downloaded and installed RT-3.2.2 with
MySQL-4.0.21, Perl-5.8.5 and mod_fastcgi-2.4.2 on RHEL AS3 running
2.4.21-4.ELsmp kernel. Got the web login working and am able to do all
functions from the browser but the email based access is problematic.
Below is an example of the message I see in the maillog. I google'd
around but didn't find a solution. Any help appreciated.
thanks,
Murali
Nov 2 13:42:04 ligo-mon postfix/local[25024]: 3052865CCF:
to=<rt-userapp-comment at ligo-mon.aset.psu.edu>, relay=local, delay=7475,
status=deferred (temporary failure. Command output: RT server error.
The RT server which handled your email did not behave as expected. It
said: <html><body> <p align="center"><font face="Verdana, Arial,
Helvetica, sans-serif"><b>System error</b></font></p> <table border="0"
cellspacing="0" cellpadding="1"> <tr> <td nowrap="nowrap"
align="left" valign="top"><font face="Verdana, Arial, Helvetica,
sans-serif" size="-2"><b>error:</b> </font></td> <td align="left"
valign="top"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-2">Insecure dependency in open while running setgid at
/opt/perl-5.8.5/lib/5.8.5/i686-linux/IO/File.pm line 176,
<_GEN_15> line 48.<br></font></td> </tr> <tr> <td
nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial,
Helvetica, sans-serif" size="-2"><b>context:</b> </font></td> <td
align="left" valign="top" no
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