[rt-users] rt hard to use

Lance Davis lance at uklinux.net
Wed Nov 3 06:24:06 EST 2004


On Wed, 3 Nov 2004, Dirk Pape wrote:

> Hello Lance,
> 
> --Am Dienstag, 2. November 2004 23:07 Uhr +0000 schrieb Lance Davis 
> <lance at uklinux.net>:
> 
> > Secondly if we want to create a ticket in rt and have an email sent to a
> > customer that seems hard to do.
> 
> look here for a ScripCondition that can distinct between inbound and 
> customer created tickets:
> 
> <http://wiki.bestpractical.com/index.cgi?AnyTransactionSource>

Thanks - I didnt look in the wiki for stuff - I had looked through the 
contrib ...

Regards
Lance

-- 
uklinux.net - The ISP of choice for the discerning Linux user. 




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