[rt-users] rt hard to use
Lance Davis
lance at uklinux.net
Wed Nov 3 06:24:06 EST 2004
On Wed, 3 Nov 2004, Dirk Pape wrote:
> Hello Lance,
>
> --Am Dienstag, 2. November 2004 23:07 Uhr +0000 schrieb Lance Davis
> <lance at uklinux.net>:
>
> > Secondly if we want to create a ticket in rt and have an email sent to a
> > customer that seems hard to do.
>
> look here for a ScripCondition that can distinct between inbound and
> customer created tickets:
>
> <http://wiki.bestpractical.com/index.cgi?AnyTransactionSource>
Thanks - I didnt look in the wiki for stuff - I had looked through the
contrib ...
Regards
Lance
--
uklinux.net - The ISP of choice for the discerning Linux user.
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