[rt-users] upgrade database from RT2 to RT3

Pieter van der Spek pieter at West.NL
Wed Nov 3 09:37:16 EST 2004


I want to upgrade the current version of RT that I'm using (2.0.11) to the 
latest released version (3.2.2).
My plan is to install the new version as if it is the very first version of RT 
that I'm using and than load the contents of the database of RT2 into the 
database of RT3. I think this will probably be the easiest to do, without any 
risk of losing any of the old data in case something goes wrong.
However, I have not (yet) been able to find out how I can load the contents of 
the old database into the new one. I did find the rt2-to-rt3 tool but it did not 
exaclty help me to understand exactly how I should proceed.

I hope someone on this mailinglist can give me some pointers. Thanks in advance 
for any help you can give me.

Greetings,
-- 
-- Pieter van der Spek, pieter at west.nl



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