[rt-users] Re: What kinds of skills are required for RT

[Stephane Bortzmeyer]

On Tue, Nov 02, 2004 at 01:48:22PM -0500,
 Ron Tyro <ron.tyro at utoronto.ca> wrote 
 a message of 23 lines which said:

> Is it necessary to be a *nix systems administrator for RT?

To install it, yes. To use it, not at all.

> Is it necessary to be DBA for RT?

To install it, it helps. To use it, not at all.

> Is it necessary to be a perl expert to use and upgrade RT?

To use it, not at all. To upgrade it, it helps.

> Can RT be used out of the box or do I need to customize it?

I use it out of the box on some sites.

> Basically, what kinds of skills do I need to have in order to
> install/maintain/upgrade RT on a *nix environment?

Ordinary sysadmin skills.