[rt-users] Grouping requestors by organisation?

[Howard Jones]

Hi,

I'd like to be able to somehow group RT users from the same organisation so
that they can see other tickets opened by their organisation - is there a
nice built-in way to this? I guess the alternative is to somehow force the
requestor address to  known one, but our customer's get confused enough
about corresponding via RT as it is :-)

Does anyone already do something like this?

Best Regards,

Howard