[rt-users] Scrips cancel transactions?

[Ruslan U. Zakirov]

Try to give right ModifyTicket to Owner role only.
People just can't do anything with ticket if they aren't owners.
See also:
http://wiki.bestpractical.org/?Rights

CJ Kucera wrote:

>Hello, list.
>
>On an RT installation we've got, we'd like to be able to prevent a
>ticket from going into "resolved" or "stalled" status unless there's
>an actual owner attached to the ticket (ie: not Nobody, etc).
>
>I've been playing around with scrips, and I can test for all those
>conditions in the action perparation section, but I can't find a way
>to actually throw up a "could not change status" message to whoever's
>trying to do so.
>
>Is it possible for a scrip to cancel a transaction like that?  Or will
>I have to test for the condition in the preparation block, remember
>the previous status, and then set the status back to how it used to
>be, during the cleanup block?
>
>Thanks a bunch,
>CJ
>
>  
>