[rt-users] Scrips cancel transactions?

Todd Chapman rt at chaka.net
Sat Nov 6 20:07:19 EST 2004


Probably you will want to over-ride the RT API calls
to enforce this.

On Sat, Nov 06, 2004 at 09:49:13AM -0600, CJ Kucera wrote:
> Ruslan U. Zakirov wrote:
> > Try to give right ModifyTicket to Owner role only.
> > People just can't do anything with ticket if they aren't owners.
> > See also:
> > http://wiki.bestpractical.org/?Rights
> 
> I'll take a look at that, though your first idea isn't quite what I'm
> looking for; we don't mind if people who aren't the actual owner of the
> ticket perform ticket operations, we just want to make sure that tickets
> can't be resolved without an owner.
> 
> I'll take a closer look at the Rights page on the Wiki to see if there's
> something in there that would work.
> 
> Thanks,
> -CJ
> 
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