[rt-users] Unprivileged users unable to authenticate?

[Ruslan U. Zakirov]

Daniel Porowski wrote:
> Okay, with RT 3.2.1 on mysql/linux, I'm running into an issue where some 
> of my unprivileged users are unable to log into the web interface due to 
> authentication issues.
> 
> 
> It's not user error--I've tested it myself using known 
> passwords/usernames.  The accounts are active in RT, don't show disabled 
> in either the GUI or the database, and the password hashes in the DB 
> match those on accounts with working, known passwords.  Everything about 
> these users looks just fine in the DB and the GUI, it's just that they 
> can't log in.  Changing their passwords in the GUI has no effect, 
> toggling them active/inactive in the GUI has no effect...  Nothing seems 
> to fix this.
> 
> Anyone run into this before?
IMHO, no.
Logs?

1) try 3.2.2
2) try from scratch: from new user page and then step by step