[rt-users] Re: Scrips Question

seph seph at directionless.org
Mon Nov 15 18:25:25 EST 2004


> My question is how do I make a script that once a ticket is created
> under the Sales Queue it is resolved.  If this is possible let me
> know.

something like "on create" user defined action:  (untested)
{ $self->TicketObj->SetStatus("resolved"); }

seph



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