[rt-users] Scrips Question

[Eric Vanderveer]

Alan,
	Thanks that worked like a charm.  
Eric

-----Original Message-----
From: Gibbs, Alan [mailto:Alan.Gibbs at itcdeltacom.com]
Sent: Monday, November 15, 2004 6:06 PM
To: Eric Vanderveer; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Scrips Question


See the wiki page contributed by Bill Gerrard
http://wiki.bestpractical.com/index.cgi?ResolveTicket
Works very well.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Eric
Vanderveer
Sent: Monday, November 15, 2004 3:36 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Scrips Question


I have set up a certain Queue up just for sales inquries.  
I wanted to use RT to not only add trouble tickes but to add sales inquiries
for recording purposes.  My question is how do I make a script that once a
ticket is created under the Sales Queue it is resolved.  If this is possible
let me know.  
Thanks

Eric Vanderveer
SpeednetLLC
Network Administrator
evanderv at speednetllc.com
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