[rt-users] Bookmarkable URL for Search no "button"

[Todd Chapman]

RT has saved searches. You can create searches and then
your users just jave to 'Load" them in the search
interface.

-Todd

On Mon, Nov 15, 2004 at 05:17:02PM -0500, Scott Thomson wrote:
> Hey Folks, 
>  
> I've been looking in the WIKI and tried to search the archives for
> bookmarkable searches, I don't have a button for that feature, I can
> bookmark searches by bookmarking the URL that the Query Builder link
> links to on the left hand column.  But my users aren't going to
> understand that and I want them to have searches they can easily
> bookmark (or rather I'm going to send them via e-mail searches to add to
> their bookmarks).
>  
> Am I missing a permission somewhere, is it misconfigured?  Any pointers
> to FM or otherwise are appreciated.
>  
> We're running RT 3.2.0 on MySQL on RH Enterprise Server.
>  
> Scott
>  
> 
> ------------------------------------------------------------------------
> -
> Scott Thomson
> Unitarian Universalist Association
> Information Technology Services - Helpdesk
> 25 Beacon Street
> Boston, MA 02108
> 617-948-6109  Fax-617-725-8886
> sthomson at uua.org
> 
> 
>  
> 
> ________________________________
> 
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Rimbert
> Rivera
> Sent: Monday, November 15, 2004 4:37 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Problems with Bookmarkable URL for this search and
> thepriority field
> 
> 
> 
> The "Bookmarkable URL for this search" is not working for me any time I
> use "Priority is greater than" or "Priority is less than" as a search
> criteria.  For example, if I do a new search and search for Priority is
> greater than 0, I get a lot of search results.  I copy the Bookmarkable
> URL, logout and close my browser.  I open a new browser and paste the
> copied URL but I get no search results, whether I log in before or after
> I paste the bookmarked URL.  The search criteria is blank on the page
> but the URL shows that I should have some search criteria:
> 
> <our web
> link>/Search/Listing.html?Bookmark=FrT%3B%402%7C%252%7C%241%7C1%258%7C%2
> 411%7CDESCRIPTION%245%7CFIELD%248%7COPERATOR%245%7CVALUE%2412%7CPriority
> %20%26gt%3B%200%248%7CPriority%241%7C%26gt%3B%241%7C0%241%7C2&TicketsSor
> tBy=id&TicketsSortOrder=ASC&RowsPerPage=50
> 
> If I use "Priority is equal to" or "Priority is not equal to", then the
> Bookmarkable URL works fine. 
> 
> Anyone else experience this?  Is this fixed in newer releases?  I've
> searched the list but didn't find a mention of this.
> 
> We're running RT 3.0.6 with PERL 5.8.0 on RedHat 9. 
> 
> 
> - Rim 
> 
> Rimbert Rivera 
> Manager, Information Technology 
> COMTEX News Network 
> rrivera at comtex.com 
> (703) 820-2000 
> Discover more about COMTEX at: http://www.comtex.com/
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