[rt-users] Problems with Bookmarkable URL for this search and the priority field

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Tue Nov 16 02:34:44 EST 2004


Upgrade! This problem was resolved in 3.0.x, may be 3.1.x, but sure I 
recall problem with searches "greater then".

			Best regards. Ruslan.

NOTE: You have a danger setup, perl 5.8.0 is known to be broken, this 
could lead to binary attachments corruption.

Rimbert Rivera wrote:
> The "Bookmarkable URL for this search" is not working for me any time I 
> use "Priority is greater than" or "Priority is less than" as a search 
> criteria.  For example, if I do a new search and search for Priority is 
> greater than 0, I get a lot of search results.  I copy the Bookmarkable 
> URL, logout and close my browser.  I open a new browser and paste the 
> copied URL but I get no search results, whether I log in before or after 
> I paste the bookmarked URL.  The search criteria is blank on the page 
> but the URL shows that I should have some search criteria:
> 
> <our web 
> link>/Search/Listing.html?Bookmark=FrT%3B%402%7C%252%7C%241%7C1%258%7C%2411%7CDESCRIPTION%245%7CFIELD%248%7COPERATOR%245%7CVALUE%2412%7CPriority%20%26gt%3B%200%248%7CPriority%241%7C%26gt%3B%241%7C0%241%7C2&TicketsSortBy=id&TicketsSortOrder=ASC&RowsPerPage=50
> 
> If I use "Priority is equal to" or "Priority is not equal to", then the 
> Bookmarkable URL works fine.
> 
> Anyone else experience this?  Is this fixed in newer releases?  I've 
> searched the list but didn't find a mention of this.
> 
> We're running RT 3.0.6 with PERL 5.8.0 on RedHat 9.
> 
> 
> - Rim
> 
> Rimbert Rivera
> Manager, Information Technology
> COMTEX News Network
> rrivera at comtex.com
> (703) 820-2000
> Discover more about COMTEX at: ___http://www.comtex.com/_
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